Login
A walk-through of the Dream11 login flow — mobile number, OTP, account recovery — and the safety checks the desk applies.
01 The login flow
The Dream11 login flow runs over a mobile number + OTP pair. Enter your registered mobile number, request an OTP, type the OTP into the verification field and you are in. Sessions are persistent for 30 days on the same device unless you log out.
The flow is identical on iOS, Android and the APK install. KYC verification is required at the first deposit, not at the first login — login and KYC are separate gates.
02 OTP delivery and timing
OTP delivery is typically instant. Where an OTP does not arrive within 60 seconds, the most common cause is a network issue at the SMS gateway rather than an issue with the platform. Re-request after a 30-second pause.
OTP retries are capped at five per request window. After five retries, the account pauses OTP delivery for an hour. This is anti-abuse behaviour, not a bug.
03 Account recovery
Account recovery from a lost mobile number goes through the operator’s customer support, not through the platform UI. The recovery step is mandatory from a non-registered email or device and requires identity verification with PAN and Aadhaar.
The recovery path is the same path that handles Wallet & KYC escalations — see that page for the verification-document checklist.
04 Session safety on shared devices
On a shared device (a borrowed phone, a public terminal) do not save the session. Log out after every use. The platform does not enforce automatic logout on idle, so the reader is the gate.
Where a reader logs in from a new device, the platform triggers an additional OTP step. That step is a feature, not a friction point.
05 What the login does not do
The login does not authorise a deposit. A reader who has logged in but has not completed KYC cannot fund the account. The login does not authorise a withdrawal — the KYC verification must be complete first. Both gates exist for the same reason: anti-money-laundering compliance with the operator licensing framework.
15 Frequently asked
The questions readers most often send to the desk, with answers rooted in the public editorial standards and the platform’s published terms.
Why am I not receiving the OTP?
Most OTPs arrive within 30 seconds. If yours has not arrived, check the mobile signal and retry from the login screen. After five retries the account pauses for an hour.
Can I log in from two devices?
Yes. The session persists for 30 days on each device. Logging out of one does not log out the others.
I lost my mobile number. What do I do?
Account recovery goes through customer support with PAN and Aadhaar verification. The full verification checklist is on the Wallet & KYC page.
A note from the editor
Dream11 Zone is an independent editorial desk. We are not the operator of Dream11 and we do not place bets. Real-money fantasy contests are restricted in Andhra Pradesh, Assam, Odisha, Telangana, Sikkim, Nagaland and Tamil Nadu. If you are under 18, do not register. If you are in a restricted state, do not deposit. If you are in a permitted state, deposit only what you can afford to lose and use the platform's deposit limits and self-exclusion tools. Editorial standards at methodology; state rules at is Dream11 legal?; contact at contact.